Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 541-269-5158 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Delivery & Installation

Let the experienced professionals at Bay Appliance & TV & The Mattress Store handle your delivery and installation needs once your appliance, TV, or mattress purchase has been made. Our knowledgeable experts will assure that your new products arrive safely and are installed properly so that you can have a worry-free installation experience. The new appliance will be tested to make sure it works correctly and all packing materials will be removed from your home so that you can get back to your day. Any questions or needs you may have will be handled promptly and professionally.

Professional installation is recommended on certain products, and in some cases necessary to ensure warranty protection coverage. Your Bay Appliance & TV & The Mattress Store Customer Service Representative can help you decide which installation options are best for you. And, be sure to ask about possible delivery incentives and/or rebates available in your area.


Our complete Parts Department features thousands of appliance and TV parts in stock for your repair and replacement needs.We offer the manufacturers’ warranty on all parts we sell for Frigidaire, Samsung, and LG to name a few. Our Expert Protection packages offer extended service plans for your purchase after the manufacturer warranty runs out. Extended service plans can prove invaluable if the product requires repair or replacement parts. You can’t put a price on peace of mind.


Our service technicians are factory trained and part of our organization, not contracted out to third parties. We order parts for next day fulfillment when possible and schedule service calls Monday - Friday.

At Bay Appliance & TV & The Mattress Store our customer service doesn’t stop at the purchase or delivery and installation of the appliance, TV, or mattress. If service is required in the future, you can rest assured of the same dedication to exceptional assistance. We are an authorized servicer and offer warranty service on most major brands of home appliances.

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